Get in Touch

Our sustainable travel team is ready to help plan your eco-friendly adventure

Contact Information

Office Address

42 Greenway Terrace
Byron Bay, NSW 2481
Australia

Working Hours

Monday to Friday: 9:00 AM - 5:30 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed

Response Times

We aim to respond to all enquiries within two business days. For urgent booking modifications, please reference your confirmation number in your message to expedite processing.

Aerial view of coastal town with surrounding natural bushland

How We Can Help

Our team specialises in sustainable travel planning across Australia

Booking Enquiries

Questions about available packages, dates, or accommodation specifics. We can check availability and provide detailed itinerary information.

Custom Itineraries

Want something tailored to your interests? Our specialists create bespoke eco-tourism experiences matched to your preferences and timeline.

Partnership Opportunities

Eco-accommodation operators interested in joining our network can enquire about our verification process and partnership criteria.

Ready to Plan Your Eco-Adventure?

Visit our homepage to submit a booking enquiry and one of our sustainable travel specialists will be in touch to discuss your perfect eco-tourism experience.

Submit Enquiry

Important Notice: Bold Branch operates during Australian Eastern Standard Time (AEST/AEDT depending on season). Response times may vary during peak holiday periods. For existing bookings, please contact your accommodation provider directly for urgent matters outside our office hours. Email correspondence is the preferred method of contact for all non-urgent enquiries.