Overview
The General Data Protection Regulation (GDPR) is a European Union regulation that strengthens and unifies data protection for individuals within the EU. Even though Edel Geschenkhaus is based in Switzerland, we are committed to adhering to GDPR principles for all our customers, including those in the European Economic Area.
Data Controller
Edel Geschenkhaus acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.
Contact details:
Edel Geschenkhaus
Bahnhofstrasse 42
8001 Zurich, Switzerland
Email: [email protected]
Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request. In certain circumstances, we may charge a reasonable fee or extend the timeframe.
Right to Rectification
If you believe the personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to your request within one month.
Right to Erasure
Also known as the "right to be forgotten", you may request that we delete your personal data when:
- The data is no longer necessary for the purpose it was collected
- You withdraw consent and there is no other legal basis for processing
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
This right is not absolute and may be subject to legal retention requirements.
Right to Restrict Processing
You may request that we limit the processing of your personal data when:
- You contest the accuracy of the data
- The processing is unlawful but you oppose erasure
- We no longer need the data but you require it for legal claims
- You have objected to processing pending verification
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format. You may also request that we transmit this data directly to another controller where technically feasible.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. Upon objection, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect you. Edel Geschenkhaus does not currently engage in automated decision-making that meets this threshold.
Exercising Your Rights
To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to all valid requests within one month, though this period may be extended by two months for complex requests.
Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC). For EU residents, you may contact your local data protection authority.
Legal Basis for Processing
We process personal data under the following legal bases as defined by GDPR:
- Consent: Where you have given explicit consent for specific processing
- Contract: Where processing is necessary for performing services you have requested
- Legal obligation: Where processing is required by law
- Legitimate interests: Where processing is in our legitimate business interests and does not override your rights
Data Transfers
Switzerland has been granted an adequacy decision by the European Commission, meaning personal data can flow freely between the EU and Switzerland. For any transfers to countries without adequacy decisions, we implement appropriate safeguards such as Standard Contractual Clauses.
Updates
This GDPR information page may be updated periodically. Please check back regularly for any changes.